Spruce Grove Veterinary Clinic — Veterinary Care in Spruce Grove

Reviews of Spruce Grove Veterinary Clinic

• Eleanor

  Added 2016.05.03

  I'm always amazed when I see these negative write ups. I've been taking my pet there for awhile now and never seen or experienced any such rude or unprofessional behaviour. In fact, the level of professionalism by the vets has always been considerably higher than other clinics I've tried over the 14 years I've had my dog. Reasonable charges, good explanations of procedures including low to high estimates and not over prescribing or unnecessary procedures - and I've had some pretty outrageous ones over the years at other vets that this clinic diagnosed differently and with excellent outcomes. I've watched plenty of happy people coming and going with their pets while sitting in the waiting area and its obvious everyone on the staff loves animals.
• Chloe

  Added 2015.11.23

  Yesterday my dog suddenly fell EXTREMELY ILL. Vomiting (about 15 times) and defecating large amounts of blood. He was very lethargic and wasn't moving at all. Gums white. Being new to the area and to the province, I had called Spruce Grove Vet and explained the situation and how my dog needed to be seen as soon as possible. I was initially given the whole round about that 'staff is completely full today but come in as a walk in'. I agreed, and called back stating I needed more time to come in for my 'walk in' appointment because my boyfriend was on his way home from work to pick myself & the dog up to bring us in. About 45 minutes after (from my first call) as we were on our way to the clinic, Spruce Grove Vet called me to inform me that the 'walk in appointment' needed to be cancelled because it had been an 'hour' and the clinic was closing. Whomever I spoke to on the phone was completely unprofessional by telling me that they didn't have a vet that 'wanted to stay late'. Absolutely outrageous. Truly disgusted by a practice that is supposed to care about the well being of animals.
• Julian

  Added 2014.09.11

  I love this place. Our little dog can't get in the door fast enough, he loves his Vet. He has had been going to the same vet since we got him and she is awesome.
• Isabella

  Added 2013.12.14

  Great efficient staff. Willing to do whatever it takes to make your visit there pleasant, & affordable. Will be returning with all of our pets.
• Grayson

  Added 2013.12.04

  I've been taking my dogs here for MANY years now and had some prior problems but once we started seeing Dr. Kudla, it was good. Unfortunately for us, she is on Mat leave and of course this is when my dog needs her. So we booked an exam with another vet, as my 15 year old blue heeler can't walk on his front leg and his back two already have arthritis. When we got there we got in fast and the vet was nice, my dog had huge swelling in his front right breast and his front leg and she mentioned a few theories and prescribed Gabapentin and Tramadol, pain meds (strong ones). No anti-flamitories or antibiotics. I told her that I don't like using Metacam as I heard how it can affect the kidney's. she said try those and come back in a week or so, this was $91.00. So not even a couple of days I called back as he was not getting better and I didn't feel comfortable with the drugs or the diagnosis. So I couldn't get in again for 4 days or so and I asked for a different vet for a second opinion. This time I waited, and this vet was nice enough...after 2 hours, 2 X-rays, blood work and another examination. she concluded that he needed anti inflammatories and antibiotics. she was concerned about the swelling as well. she recommended Metacam and Tramadol for the pain and that Metacam was an anti inflammatory used for older dogs with arthritis. so I have now a $470 bill and when I spoke to the manager about waiving my first visit, as obviously the diagnosis wasn't correct, she said; “no it was, you were told to come back and you did. You were also told to take the Metacam as an anti inflammatory with the pain meds”....I said NO, “I specifically said I wouldn't use Metacam.” So now I'm out $561 and I STILL have a dog that can't walk and have to go back again. I would not recommend this vet clinic as they can't seem to do their jobs, which is to find the problem and not kill my dog by giving numerous, CONFLICTING drugs, that are hard on his perfectly good kidneys. Drugs are not the cure, your jobs are to figure out the problem and fix it without costing me my dogs life of my life savings for REPEAT visits.